|
/ Docs /Features/ How To Capture Emails

How To Capture Emails

Presto Player allows you to collect email addresses directly from your videos. You can choose when the email prompt appears and automatically send collected emails to your email marketing tool.

Word Image 3625 1 1

Email capture is a Pro feature and is available on all paid plans.

This guide covers how to connect an email provider and enable email capture on your videos.

Connect an Email Provider

Word Image 3625 2 1

Before you can collect emails, you need to connect an email service to Presto Player.

To get started:

  1. Go to Presto Player > Settings > Integrations in your WordPress dashboard.
  2. Scroll to the Email Capture section.
  3. Choose an email provider from the list and follow the setup steps.

The setup flow is similar for each provider.

Supported Email Providers

Presto Player currently supports the following options:

  • ActiveCampaign
  • FluentCRM
  • Mailchimp
  • MailerLite
  • Webhooks
  • Other
  • Manual Export

Using Manual Export

If you use a service that is not listed, you can still collect emails.

  • Use Manual Export to download contacts as a CSV file
  • Upload the file manually to your email service

This option is useful when your provider does not offer a direct integration.

Once a provider is connected, it will be available for use in email capture settings across your videos.

Example: Connecting Mailchimp

To connect Mailchimp, you’ll need an API key from your Mailchimp account.

  1. Log in to your Mailchimp account.
  2. Click your profile icon and select Account.
    Word Image 3625 3 1
  3. Open the Extras menu and click API keys.
    Word Image 3625 4 1
  4. Click Create A Key and copy the generated key.
    Word Image 3625 5 1

Now add the key to Presto Player:

  1. Go back to Presto Player > Settings > Integrations.
    Word Image 3625 6 1
  2. Expand the Mailchimp section.
  3. Paste your API key and click Connect.
    Word Image 3625 7 1
  4. Click Save Changes to finish.

Your email provider is now connected.

Enable Email Capture on a Video

Email capture is controlled using video presets. Any video using that preset will require an email before playing.

  1. Open the page or post that contains your video.
  2. Click the Presto Player block.
  3. In the block settings, scroll to Video Settings.
  4. Create a new preset or edit an existing one.
  5. Open the Email Capture section and enable it.
  6. Adjust the settings as needed, such as when the prompt appears or whether skipping is allowed.
    Word Image 3625 8 1
  7. Click Save Preset or Update Preset.

Once applied, viewers will be asked to enter their email before watching the video.

Where Captured Emails Go

Captured emails are sent to the email provider you selected. They are also stored in Presto Player > Emails, where you can view or export them if needed.
Word Image 3625 9 1

Logged-in users will not see the email prompt, since their email is already known.

Email capture gives you a simple way to turn video views into contacts without changing how your videos are hosted or displayed.

By connecting an email provider and using presets, you can control exactly when and where email prompts appear, while keeping everything consistent across your site and easy to manage over time.

Was this doc helpful?
What went wrong?

We don't respond to the article feedback, we use it to improve our support content.

Need help? Contact Support
On this page