|
/ Docs /Presto Capture/ How to Collect Video Reviews in WooCommerce with Presto Capture

How to Collect Video Reviews in WooCommerce with Presto Capture

Shoppers trust other shoppers, and a short video says more than five stars and a line of text. Presto Capture adds a record button beside the WooCommerce product review form. Customers record their review, and the video plays right under it on your product page.

Applies to: Presto Capture 1.0.0 and above.

Before You Begin

  • Presto Capture active, with your licence key added.
  • WooCommerce installed and active.
  • Product reviews turned on in WooCommerce > Settings > Products.
  • Your site running on HTTPS.

Turn On Video Reviews

  1. Go to Presto Capture > Settings.
  2. Open the WooCommerce settings.
  3. Turn on video reviews.
  4. Click Save.
Enable the Video Reviews for the WooCommerce reviews

Video Review Settings

SettingWhat it does
Button labelThe text on the record button.
Hint textA short line under the button, for example “Show us how you use it”.
Who can recordAnyone, or logged-in customers only.
Product categoriesShow the record button only on products in the categories you pick.
Recording methodsCamera, screen, or both.
Maximum lengthHow long a video review can be.
DestinationSave to Bunny.net Stream or your WordPress Media Library.
Bunny collectionThe Bunny collection that video reviews go into.
Media tagsPresto Player tags added to every video review.

Tip: Start with the categories where seeing the product in use matters most, like clothing, gadgets or kitchen tools.

What Customers See

A record button shows beside the review form on your product pages. The customer writes their review, records a video, watches it back, and submits.

Record button under the Reviews of the WooCommerce product

Once the review is approved, the video plays under it on the product page.

Video review after it was published in the Reviews under WooCommerce

Find Video Reviews in Your Dashboard

  1. Go to Products > Reviews.
  2. Look at the Video column. Reviews with a video are marked there.
  3. Click to watch the video before you approve the review.
Video Reviews on the WooCommerce Reviews page

Good to Know

  • Videos follow your review approval. If you hold reviews for approval, the video only shows once you approve the review.
  • Deleting a review keeps the video. To remove the video too, delete it from Presto Capture > Recordings.
  • Phones can record with the camera. Most shoppers will record on their phone, so camera works best for reviews.
  • Caching plugins. If anyone can record, exclude your product pages from full-page caching, or saves may fail for logged-out shoppers. See Troubleshooting Presto Capture.

Your product pages can now show video reviews. Ask a few happy customers to record one, so new shoppers see real examples from day one.

If you have any questions or need further help, feel free to reach out to our support team. We’re always happy to help!

Was this doc helpful?
What went wrong?

We don't respond to the article feedback, we use it to improve our support content.

Need help? Contact Support
Table of Contents