Privacy and Recordings in Presto Capture

Videos of real people deserve care. Presto Capture keeps every recording in a place you control, lets you make videos private, and lets you remove them whenever someone asks. Here’s what you need to know.

Applies to: Presto Capture 1.0.0 and above.

Where Recordings Are Stored

Recordings go straight from the visitor’s browser to the place you choose:

• Bunny.net Stream: Your own Bunny.net account.
• WordPress Media Library: Your own server.

Nothing passes through Brainstorm Force servers. Your Bunny.net API key also never reaches the visitor’s browser.

How to Keep Recordings Private

Private recordings play only for logged-in users.

1. Click your Presto Capture block to select it.
2. Set Privacy to Private in the block sidebar.
3. Click Save.

Using the shortcode? Add privacy=”private”.

How privacy works on each destination:

• Bunny.net Stream: Uses signed playback links from Presto Player Pro.
• WordPress Media Library: Stores the file in Presto Player’s protected folder.

Tip: Want only members to be able to record too? Set Who can record to Logged-in users only.

How to Delete One Person’s Recordings

If someone asks you to remove their videos, follow these steps:

1. Go to Presto Capture > Recordings.
2. Search for the person’s recordings.
3. Preview each one to confirm it’s theirs.
4. Click Delete next to each recording.
5. Confirm the delete.

Note: Deleting from Recordings removes both the Media Hub item and the video file. Deleting a form entry or a comment does not delete the video, so always delete from Recordings.

Note: Recordings from logged-out visitors show as Guest, with no account attached. Use the date, tags or a preview to find the right video.

Tell Your Visitors

It’s good practice to let visitors know what happens to their video. Consider adding a short line near your recorder, and an entry in your site’s privacy policy that covers:

• Where videos are stored
• Who can watch them
• How to ask for a video to be removed

If you have any questions or need further help, feel free to reach out to our support team. We’re always happy to help!