How to Add a Recording Field to SureForms with Presto Capture

The Recording field lets people record a video or voice note right inside your SureForms form. They don’t leave the page or upload a file. The recording is saved with the rest of their answers, so you can watch it while reading their entry. Use it for job applications, support requests, testimonials or feedback forms.

Applies to: Presto Capture 1.0.0 and above.

Before You Begin

• Presto Capture active, with your licence key added.
• SureForms installed and active.
• Your site running on HTTPS.

Add the Recording Field to a Form

1. Go to SureForms > All Forms.
2. Open the form you want to edit, or create a new one.
3. Click the + icon to add a field.
4. Search for Recording.
5. Click the Recording field to add it.
6. Click Save.

Field Settings

Click the Recording field to open its settings in the sidebar.

[Screenshot: Recording field settings in the SureForms sidebar]

Tip: Conditional logic works well for support forms. For example, show the Recording field only when someone picks “Something is broken”.

What Your Visitors See

The form shows a record button where you placed the field. Visitors record, watch it back, and save. Then they fill in the rest of the form and submit it as usual.

Watch Recordings in Your Entries

1. Go to SureForms > Entries.
2. Open an entry.
3. Click play on the recording. It plays right inside the entry.

Your form notification emails also include a View recording link, so you can open the video straight from your inbox.

Good to Know

• Unsubmitted recordings are cleaned up for you. If someone records but never submits the form, Presto Capture deletes that recording after 30 days. You can change the number of days, or turn this off, under Cleanup in Presto Capture > Settings > General.
• Deleting an entry also deletes its recording. When you delete an entry for good in SureForms > Entries, it also deletes its recording, including the video in your Bunny.net library. Moving an entry to the trash keeps the recording. To keep recordings even when entries are deleted, go to Presto Capture > Settings > Integrations > SureForms and turn off Delete the recording when its entry is deleted.
• Several video questions in one form? Each recording counts toward the upload limit. Logged-out visitors can save 3 recordings an hour, and logged-in members can save 5 an hour and 20 a day. Authors and above can save 30 an hour. You can change these in Presto Capture > Settings > Uploads > Security.
• Phones can record with the camera or audio. Screen recording needs a computer.
  

Your form now collects recordings alongside every other answer. Open the next few entries to see how people use it.

If you have any questions or need further help, feel free to reach out to our support team. We’re always happy to help!