How to Collect Video Reviews in WooCommerce with Presto Capture

Shoppers trust other shoppers, and a short video says more than five stars and a line of text. Presto Capture adds a record button beside the WooCommerce product review form. Customers record their review, and the video plays right under it on your product page.

Applies to: Presto Capture 1.0.0 and above.

Before You Begin

• Presto Capture active, with your licence key added.
• WooCommerce installed and active.
• Product reviews turned on in WooCommerce > Settings > Products.
• Your site running on HTTPS.
• Customers must be logged in to record a video review.

Turn On Video Reviews

Video reviews are on for every product by default. To check or change this:

1. Go to Presto Capture > Settings.
2. Click WooCommerce under Integrations in the left menu.
3. Check that Turn on video reviews for WooCommerce products is on.
4. Click Save.

Video Review Settings

Setting	What it does
Product categories	Show the recorder on every product, or only in the categories you pick
Button label	Text on the record button. Default: Record. Leave it empty for an icon-only button.
Hint text	The line under the buttons. Default: “Rather show it than write it? Record a short video review.” Leave it empty to hide it.
Show the record icon on the button	Adds the record icon next to the button label

Under Recording settings by category, you can give each category its own settings:

Setting	What it does
Recording methods	Camera, screen, voice note, or any mix
Maximum length	Up to 15 minutes
Storage	Bunny.net Stream or Media Library, public or private, and a Bunny collection
Media tags	Tags added to every video review in that category
Accent colour	A colour for that category’s recorder only

Tip: Start with the categories where seeing the product in use matters most, like clothing, gadgets or kitchen tools.

What Customers See

A record button shows beside the review form on your product pages. The customer writes their review, records a video, watches it back, and submits.

Once the review is approved, the video plays under it on the product page.

Find Video Reviews in Your Dashboard

1. Go to Products > Reviews.
2. Look at the Video column. Reviews with a video are marked there.
3. Click to watch the video before you approve the review.

Good to Know

• Videos follow your review approval. Video reviews from customers always wait for approval, even if WooCommerce would normally approve their review on its own.
• Deleting a review keeps the video for now. It’s removed by the Cleanup setting after 30 days by default. To remove it straight away, delete it from Presto Capture > Recordings.
• Phones can record with the camera. Most shoppers will record on their phone, so camera works best for reviews.

Your product pages can now show video reviews. Ask a few happy customers to record one, so new shoppers see real examples from day one.

If you have any questions or need further help, feel free to reach out to our support team. We’re always happy to help!